IT Support Specialist

>Provide technical support to end users via phone, email, or in person.

>Troubleshoot hardware and software issues and escalate complex problems to appropriate teams.

>Install and configure software applications and updates.

>Monitor and maintain computer systems and networks.

>Create and maintain documentation of IT processes and procedures.

>Assist with the setup and configuration of new hardware and software.

>Train end users on basic IT procedures and best practices.

>Provide exceptional customer service and maintain a positive attitude.

>Stay up-to-date with the latest technology trends and advancements.

Desired Candidate Profile

>Bachelor's degree in computer science or related field.

>Minimum of 2 years of experience in an IT support role.

>Experience working in a fast-paced and dynamic environment.

>Excellent problem-solving and troubleshooting skills.

>Strong communication and interpersonal skills.

>Ability to work independently and prioritize tasks effectively.

>Knowledge of computer hardware, software, and networking systems.

>Attention to detail and strong organizational skills.

>Ability to adapt to changing technology and learn new systems quickly.

Employment Type: Full Time

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